Shipping Policy

 

Shipping Times

We aim to have your order dispatched within 1-4 business days*. Orders are shipped via regular post with one of our courier companies which include, without limitation; Australia Post, Aramex (formally Fastway), Couriers Please and Toll.

This does not include items that are out-of-stock, back-ordered or otherwise unavailable although you will be notified as soon as possible should this occur.

*Note: delays may occur due to Covid-19 lockdowns, closures, staff shortages as well as other events outside of the control of MCAS, this may include but is not limited to; adverse weather, postal strikes, transport closures etc.

Domestic Orders

Free shipping is applied to all orders over AUD $50.00. This offer is only valid for Australian orders only and excludes the following;

• Large or bulky items
• Heavy items
• Exhaust systems
• Tyres (which incur a $16.00 flat rate domestic charge per tyre)
• International orders (Currently only available to New Zealand – see ‘International Orders’ below)

Express shipping can be requested by calling (02) 9648 1400 or emailing online@mcas.com.au. Additional charges may apply.

MCAS does not accept responsibility for any loss of, damage to, late delivery or non-delivery of goods ordered from our website.

 

International Orders

MCAS currently only offers international shipping to New Zealand.

If MCAS agrees to deliver goods outside of Australia, international freight and shipping charges will apply. International delivery charges applicable to your order and relevant country will be calculated once your order has been placed and you will be contacted to make payment for these charges prior to shipment.

If you require a quote prior to placing your order please email the team at online@mcas.com.au.  

All prices quoted for orders shipped directly to New Zealand are excluding Australian GST unless otherwise stated.

MCAS is not liable to be aware of or pay for any additional import, border or duty taxes or GST incurred by goods being shipped internationally.

MCAS does not accept responsibility for any loss of, damage to, late delivery, prohibited items or non-delivery of goods ordered from our website.

 

Tracking your Order

MCA uses multiple companies for shipping to find the best option for our customers, please see the below list with links on how to track your order:

• Australia Post (tracking starting with 33X- ) can be tracked at https://auspost.com.au/mypost/track/#/search
• Couriers Please (tracking starting with CP- ) can be tracked at https://www.couriersplease.com.au/tools-track/no/cpaybbc0316591
• Fastway (tracking starting with BT- ) can be tracked at https://fastway.ie/courier-services/track-your-parcel/
  (note: if tracking is not working try removing the “D” from the end of the tracking number)
• TNT (starting with SHQ- ) can be tracked at https://www.tnt.com/express/en_au/site/shipping-tools/tracking.html
• Toll can be tracked at https://www.tollgroup.com/toll-tracking
• KIS can be tracked at https://kiscorporate.com.au/track-and-trace/
• Aramex can be tracked at https://www.aramex.com.au/

 

Current Update:

Due to ongoing Covid-19 restrictions and staff shortages in-stores and with couriers there may be a delay in orders being dispatched as well as delayed delivery timeframes.
Please see individual courier websites for more details on their current delays and to get in contact regarding any lost or missing parcels.