Terms & Conditions
MCAS use dynamic IP Address determination to detect which country a customer is viewing our website and where they reside. This allows us to display the correct pricing information and shipping charges determined by your IP address and country of origin/residence.
We reserve the right to alter or deny purchase where the customer has arrived at our website via a proxy service or where due to the vagaries of the Internet our website has incorrectly determined the origin of the website visitor.
Customers - Please ensure your contact details (including your email address and phone number) are correct. This ensures that you receive a prompt response. We cannot always correct a fault in an email address as it is not always obvious. If you want your parcel left at your front door, we are NO LONGER responsible for your item once it has been delivered.
Orders and emails are printed off every weekday morning, not on weekends. If you place an order on Saturday, Sunday or Friday afternoon, your order will not be attended to until Monday.
All orders will be confirmed and freight amount advised before shipping or payment. If you order online via the website, postage is charged by our current international rates, which are disclosed prior to check out.
Orders with direct deposit payment method, will receive our bank details via email once items have been confirmed in stock. The order confirmation email will not contain bank details. Do not deposit funds into our account until you receive an email confirming your order including our bank details.
We strive to offer 100% satisfaction. In order to achieve this, we request all the information supplied is as accurate as possible. We require the brand, model, capacity and year of your motorcycle(s) along with any modifications.
We offer 100% satisfaction or a refund on most items subject to the following:
- goods must be in brand new condition and cannot be used or fitted.
- all packaging must not be damaged or destroyed.
- all brackets and fittings must be returned with the goods.
- occasionally a product you request to be specially ordered in specifically for you may not be returnable. We will make the purchaser fully aware of any such item, prior to the purchase.
- in the event of receiving the incorrect item, we will exchange or refund the price of the goods and any freight to or from our premises. However, if purchaser would like to exchange an item, we will only exchange to the value of the item itself, not the postage costs.
In the event of an item being “faulty” or “not fit for the purpose”, please advise by phone or email firstname.lastname@example.org and we will ensure the quickest solution possible.
All orders will be confirmed before shipping.
All items must be paid for (and confirmed) before shipping.
** PLEASE NOTE: TINTED & IRIDIUM VISORS FOR HELMETS ARE SOLD SEPARATELY.
CAR/KART RACE HELMETS:
All online purchases for Car/Kart race helmets are made upon the customer’s acknowledgement and awareness that the helmet is for Car/Kart race only. It is not approved for any type of motorcycle use and has not been tested to the motorcycle safety standard AS/NZ1698-2006. These helmets are suited for licensed motor sport purposes only and NOT for use on public roads or in any public area.
Please check which safety standard is required for your type of Car/Kart racing.
CREDIT CARD ORDERING:
www.mcas.com.au (MCA Motorcycle Accessories Supermarket) now accepts Visa & MasterCard payments via Commonwealth Bank hosted E-Gate. All credit card information is entered directly into Commonwealth Bank's system and we do not have access to these numbers. There is the facility for Visa Verified and MasterCard Secure to ensure the safest payments possible.
Credit card transactions will be processed immediately and in the event of any out-of-stock items, you will be informed within 2 business days. In the event you wish to purchase an item without a price, the order will be emailed to our administration staff who will advise the pricing and complete the order.
In stock goods will be shipped within 2 business days.
DIRECT DEPOSIT/ BANK TRANSFER
An order can be paid for at any Commonwealth Bank branch around the country. If this is the preferred option, we will email a deposit slip to take to the nearest Commonwealth Bank branch. We can only accept cash, money order or EFTPOS with this method. Sorry no credit cards. We cannot confirm the funds until the next working day. Goods will be sent via Australia Post as a registered parcel unless otherwise requested.
Can be either a transfer from your bank or via “internet banking”. We will provide a reference number. We cannot confirm the funds until the next working day. Goods will be sent via Australia Post as a registered parcel unless otherwise requested
CHEQUE/ MONEY ORDER
Once the order is confirmed and finalised, we will advise a total amount which can be paid for using this method.
If using this method, we will need to wait for clearance from the bank, up to 7 days. Goods will be sent via Australia Post as a registered parcel unless otherwise requested.
We will send the goods immediately upon receipt of the cheque.
Goods will be sent via Australia Post as a registered parcel unless otherwise requested.
Goods can be sent on receipt of the money order. Goods will be sent via Australia Post as a registered parcel unless otherwise requested.
Gift vouchers are valid for 12 months from date of purchase. Vouchers cannot be redeemed for cash.
- Any additional cost exceeding the value of this voucher will be paid by the redeemer.
- Gift Vouchers will be considered null and void without the Expiry Date and Authorized Signature being filled up, seal and other authentication signs or if tampered.
- Gift Vouchers will not be replaced when lost, damaged or stolen.
- Gift Vouchers are valid only at Motorcycle Accessories Supermarket stores.
- In the event of any dispute, the decision made by Motorcycle Accessories Supermarket is final.
- Motorcycle Accessories Supermarket reserves the right to amend these terms and conditions without prior notice.
All prices are shown in Australian Dollars with your country equivalent eg: (New Zealand dollars (NZD) Pricing outside Australia is exclusive of GST.
All goods must be paid for in Australian Dollars (AUD) as calculated against current exchange rates. Goods cannot be shipped until funds are confirmed to be in our account. An order number will be used as reference.
Lay-By's are available for a 10% deposit and MUST be paid within 3 months of initial deposit. Please Contact staff for details.
We value your comments. Please feel free to email your comments via our Contact Page.
** PLEASE NOTE: PRICES AND SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE. PLEASE CHECK PRICE AND AVAILABILITY AT TIME OF ORDER OR PRIOR TO ORDERING.